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What are Star Ratings?

Star Ratings are an internationally recognised symbol for quality accommodation standards. They are used in more than 70 countries worldwide and reflect the cleanliness, quality and condition of guest facilities.

A Star Rating is determined by more than 200 criteria that have been ranked by Australian travellers according to what's important to them.

Star Ratings are a mark of quality: if a property has a 1 Star Rating, you can be assured that the property has met the standards expected of a quality 1 Star property; if a property has a 5 Star Rating, it has met the standards expected of a quality 5 Star property.

The ‘star’ symbols are a licensed trademark and can only be used by properties that have been licensed to use them by Australian Motoring Services – a wholly owned subsidiary of the Australian Auto Clubs.

Star Ratings are your safeguard against ‘self-ratings’ - properties who have assessed their own quality standards.

The Star Ratings scheme enjoys a long and distinguished heritage with the Australian Auto Clubs, dating back to the 1950s when the clubs first started assessing accommodation on behalf of their members.

Star Ratings are awarded to six distinct accommodation categories: Hotels, Motels, Serviced Apartments, Hosted Accommodation, Caravan-Holiday Parks and Self Catering properties.

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