Star Rated properties have never been more trusted
85% of Australian travellers use Stars when choosing accommodation.
Star Rated properties have never been more valued
In a time when your guests are deluged with online opinions and consumer reviews, your Star Rating immediately tells your guests that your property has been independently reviewed against quality accommodation standards.
Star Rated properties have never been more supported
We have an annual budget of $1m to promote the Stars and our licensees. Alliances with peak industry bodies will help us manage rating disputes as well as to act on consumer complaints with mystery guest services. A new three-year property review cycle includes special allowances that recognise and reward ongoing refurbishment work.
Star Rated properties have never been so connected
93% of travellers say that their booking decision is influenced by online opinions and consumer reviews. That’s why we have incorporated guest reviews from more than 100 websites and social media platforms around the world.
Star Rated properties have never been more safeguarded
We are clamping down on properties displaying or claiming to have ‘stars’ and will be aggressively protecting and defending our Australian intellectual property rights.