Travellers’ Ratings provide a simple, reliable way to understand what guests really think about a property.

A Travellers’ Rating is a score out of ten that reflects real guest feedback collected from online reviews.

Star Ratings Australia was one of the first independent classification systems in the world to introduce aggregated guest review scores alongside its independent accommodation ratings.

Powered by Shiji ReviewPro Reputation, Travellers’ Ratings combine reviews from more than 100 booking and review websites, covering 45 languages.

This score represents the overall guest experience, helping travellers compare accommodation options and make more confident booking decisions.